• Produktbild: Managing Volunteers
  • Produktbild: Managing Volunteers

Managing Volunteers How to Maximize Your Most Valuable Resource

Fr. 79.90

inkl. gesetzl. MwSt., Versandkostenfrei


Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

21.03.2013

Verlag

Praeger

Seitenzahl

224

Maße (L/B/H)

24/16.1/1.7 cm

Gewicht

505 g

Sprache

Englisch

ISBN

978-1-4408-0364-2

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

21.03.2013

Verlag

Praeger

Seitenzahl

224

Maße (L/B/H)

24/16.1/1.7 cm

Gewicht

505 g

Sprache

Englisch

ISBN

978-1-4408-0364-2

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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Die Leseprobe wird geladen.
  • Produktbild: Managing Volunteers
  • Produktbild: Managing Volunteers
  • Acknowledgments
    Introduction
    The 10 Commandments of Good Volunteer Management
    Chapter 1: Where to Start
    The Plan
    Creating a Volunteer Program
    Budgeting
    Inheriting a Volunteer Program
    Staff versus Volunteer Tasks
    Questions to Get You Started
    Chapter 2: Recruiting Good Volunteers
    Why Do People Volunteer?
    Kinds of Volunteers
    Attributes of Good Volunteers
    Ethnic and Cultural Diversity
    Skill and Role Diversity
    Recruiting from within the Organization
    Recruiting Past Volunteers
    Recruiting from the Community
    Targeted Recruiting
    Recruiting Tools: Printed Materials
    Recruiting Tools: Publicity
    Recruiting Tools: Websites, Electronic Communication, and Social Media
    Questions to Get You Started
    Chapter 3: Selection, Orientation, and Measurement
    The Position Description
    The Application Form
    Screening/The Interview
    Orientation
    Hanging on to the New Recruits
    Recordkeeping
    Evaluation of Volunteers
    Evaluation by Volunteers
    Measuring Results
    Questions to Get You Started
    Chapter 4: Training
    Developing a Good Training Program
    How to Run an Effective Training Session
    Other Ways to Train Volunteers
    Addressing Fears
    Training Short-Term or Spontaneous Volunteers
    Training as a Benefit
    Training Paid Staff to Work with Volunteers
    Questions to Get You Started
    Chapter 5: Organization and Communication
    Matching the Volunteer to the Task
    Flexible Work for Flexible Times
    Organizing Volunteers
    Delegation
    Committees
    Scheduling
    Communication
    How to Run a Meeting
    Questions to Get You Started
    Chapter 6: Policies, Procedures, and Liabilities
    Policies
    Procedures and Best Practices
    Liability
    Standard of Care
    Risk Management
    Managing Risk through Training
    Abuse Clearances and Background Checks
    Questions to Get You Started
    Chapter 7: Special Kinds of Volunteers
    Team Volunteers
    Families Volunteering Together
    Corporate-Sponsored Volunteers
    Court-Ordered Community Service Volunteers
    Children and Teens
    Interns and Student Volunteers
    Older Volunteers
    People with Disabilities
    "Virtual" Volunteers
    Microvolunteering and Crowdsourcing
    Voluntourism
    Questions to Get You Started
    Chapter 8: Retention, Recognition, and Rewards
    Why Volunteers Leave
    Empowerment
    Sense of Belonging
    Personal Growth
    Socializing
    Expressing Thanks and Giving Praise
    Rewards
    The Element of Fun
    Sense of Accomplishment
    Questions to Get You Started
    Chapter 9: Potential Problems and How to Avoid Them
    Handling Problems and Complaints
    Prejudice/Bias/Harassment
    Volunteers versus Paid Staff
    Common Types of Problem Volunteers
    When a Volunteer Doesn't Work Out
    Preparing for Your Departure
    Getting Help
    What the Future Holds
    Questions to Get You Started
    Chapter 10: Resources, Support, and Information
    Information on Volunteer Management
    Productivity/Communication
    Best Practices
    Recruiting
    Software/Cloud/Online Systems
    Liability/Risk Management
    Professional Organizations, Education, Credentialing, and Networking
    International Resources
    Information for Volunteers
    Specialized Groups
    Special Events/Days
    National and Other Government Service
    Notes
    Bibliography
    Index