Mossop, S: Achieving Transformational Change in Academic Lib

Stephen Mossop

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Beschreibung

Achieving Transformational Change in Academic Libraries explores the purpose and nature of 'Transformational Change' and its exponents, and discusses the benefits and limitations of its place in an academic library setting.

Stephen Mossop is Head of Library Customer Services at University of Exeter, UK. He has published and presented widely on aspects of Strategic Organisational Development and Library Management, and has special interests in library design, RFID and customer relationship management. He is best known for his 2008 case study RFID at the University of Central Lancashire (for the BIC e4libraries project).

Produktdetails

Einband Taschenbuch
Erscheinungsdatum 29.01.2013
Verlag Woodhead Publishing Ltd
Seitenzahl 220
Maße (L/B/H) 23.4/15.6/1.2 cm
Gewicht 384 g
Sprache Englisch
ISBN 978-1-84334-724-8

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  • Mossop, S: Achieving Transformational Change in Academic Lib
  • Part 1 Transformational change: Planning, processes and people: So what is 'Transformational Change'? Organisational resistance to change: 'I wouldn't start from here!'; Staff resistance to change: 'That's not how we do things here - '; It's all about the people; When does it all end? Part 2 Transformational change: Case studies: Transforming library services: The University of Exeter experience; Leadership to transform our library: A case study from the University Library, University of Saskatchewan, Canada; Transforming library services: the University of Central Lancashire experience.