Getting Past No

Negotiating With Difficult People

Roger Fisher, William Ury

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Beschreibung

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

- STAY IN CONTROL UNDER PRESSURE
- DEFUSE ANGER AND HOSTILITY
- FIND OUT WHAT THE OTHER SIDE REALLY WANTS
- COUNTER DIRTY TRICKS
- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE
- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

Produktdetails

Format ePUB i
Kopierschutz Ja i
Family Sharing Nein i
Text-to-Speech Nein i
Seitenzahl 176 (Printausgabe)
Erscheinungsdatum 30.04.2014
Sprache Englisch
EAN 9781473505711
Verlag Random House UK Ltd
Dateigröße 420 KB

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