Humble Consulting: How to Provide Real Help Faster

How to Provide Real Help Faster

Schein

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Beschreibung

Consulting in Complex and Changing Times

Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few tests, offer a neat diagnosis of the "problem," and recommend a solution. Edgar Schein argues that consultants have to jettison the old idea of professional distance and work with their clients in a more personal way, emphasizing authentic openness, curiosity, and humility. Schein draws deeply on his own decades of experience, offering over two dozen case studies that illuminate each stage of this humble consulting process. Just as he did with Process Consultation nearly fifty years ago, Schein has once again revolutionized the field, enabling consultants to be more genuinely helpful and vastly more effective.

Produktdetails

Einband Taschenbuch
Seitenzahl 240
Erscheinungsdatum 16.05.2016
Sprache Englisch
ISBN 978-1-62656-720-7
Reihe Agency/Distributed
Verlag KNV Besorgung
Maße (L/B/H) 21.6/13.9/2.2 cm
Gewicht 326 g
Abbildungen mit Illustrationen
Verkaufsrang 21023

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  • Contents

    1. I Am the consultant and I Don't Know What to Do!

    2. What Is New in Humble Consulting?

    3. The Need for a Trusting and Open Level Two Relationship

    4. Humble Consulting Begins with the First Conversation

    5. Personalization: Enhancing the Level Two Relationship

    6. The Humble Consulting Focus on Process

    7. The New Kinds of Adaptive Moves

    Concluding Comments: Some Final Thoughts on How to Be Really Helpful