Armstrong on Reinventing Performance Management
How Great Leaders Use Purpose to Build Thriving Organizations
Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people.
Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.
Michael Armstrong is also a lifelong Thoroughbred fan and has his own website "Northernerdancing," in which he tracks the latest descendants of Windfields breeding found within the pedigrees of today's rising stars in racing. Michael has published a personal book titled Stable in Bedlam and is recognized for his knowledge pertaining to Windfields Farm breeding. He has been identified as the "Historian of Windfields" by many of the surviving Windfields alumni due to his enthusiastic knowledge of the farm's breeding achievements.