Preface Chapter 1: Safety Management Anno 2016 Chapter 2: What Does ‘Resilience’ Mean? Chapter 3: The Basis For Resilient Performance Chapter 4: The Resilience Potentials Chapter 5: RAG – The Resilience Assessment Grid Chapter 6: RAG – Towards a Model of Resilient Performance Chapter 7: Developing Resilience Potentials Chapter 8: The Changing Face of Safety References Glossary