Getting To Yes Rev/e 2/e 6d
How To Negotiate Agreement Without Giving In
This newly revised edition of the landmark negotiation blockbuster offers sample dialogues from real-life situations to guide listeners to "negotiate on the merits" by separating people from the problem, focusing on underlying concerns--not stated demands--and developing a "walk away" alternative if the negotiation fails. Unabridged. 6 CDs.