Breaking Banks

The Innovators, Rogues, and Strategists Rebooting Banking

Brett King

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"In the next 10 years, we'll see more disruption and changes to the banking and financial industry than we've seen in the preceding 100 years"--Brett King
Breaking Banks: The Innovators, Rogues, and Strategists Rebooting Banking is a unique collection of interviews take from across the global Financial Services Technology (or FinTech) domain detailing the stories, case studies, start-ups, and emerging trends that will define this disruption.
* Features the author's catalogued interviews with experts across the globe, focusing on the disruptive technologies, platforms and behaviors that are threating the traditional industry approach to banking and financial services
* Topics of interest covered include Bitcoin's disruptive attack on currencies, P2P Lending, Social Media, the Neo-Banks reinventing the basic day-to-day checking account, global solutions for the unbanked and underbanked, through to changing consumer behavior
Breaking Banks is the only record of its kind detailing the massive and dramatic shift occurring in the financial services space today.

BRETT KING is widely considered the foremost global expert on retail banking innovation. He achieved international acclaim for his bestselling book BANK 2.0, which topped category lists in the UK, USA, Germany, Japan, Canada, France, Russia, and Asia. King is the founder and CEO of Moven, a retail mobile service money service, and hosts the BREAKING BANKS Radio Show. He was voted American Banker's Top Innovator of the Year in 2012.


Einband gebundene Ausgabe
Seitenzahl 288
Erscheinungsdatum 05.05.2014
Sprache Englisch
ISBN 978-1-118-90014-7
Verlag John Wiley & Sons, Ltd.
Maße (L/B/H) 23.6/16.4/2.5 cm
Gewicht 577 g
Auflage 1. Auflage


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  • Acknowledgments xi

    About the Author xiii

    Introduction: An Industry Being Reborn and Reinvented xv

    Chapter 1: A New Take on Credit and Lending 1

    Chapter 2: The Era of the Faster, Smarter Payment 23

    Chapter 3: Banks that Build Their Brand without Branches 47

    Chapter 4: How the Crowd Is Changing Brand Advocacy in Banking 71

    Chapter 5: Not Your Father's Banking Habits 91

    Chapter 6: Is Bitcoin the End of Cash? 115

    Chapter 7: Moving from Personal Financial Management to Personal Financial Performance 137

    Chapter 8: When Technology Becomes Humanlike, Does a Real Human Provide a Differentiated Experience? 151

    Chapter 9: Here Come the Neo-Banks! 165

    Chapter 10: Building Experiences Customers Love 197

    Chapter 11: Money Can Buy Happiness 223

    Conclusion: We're Not Breaking Banking, We're Rebooting and Rebuilding It 239

    Index 253