Part 1: Developing the Management Core
1. Emotional Management (Emotional Awareness)
- The EI Model
- Feel – Think – React
- Men v Women
2. Individual Management (Accurate Assessment)
- Happiness
- The 3 Legs of the Stool
- The Wheel of Life
3. Confidence Management (Confidence)
- Confidence v Self-Confidence
- The 5 Key Differentiators
- Optimal Appraisal (20-30-50)
Part 2: Developing the Leadership Core
4. Emotional Leadership (Control of Emotions)
- 5 Steps to Manage Emotions
- S.A.R.A.
- The Spectrum of Fear
5. Authentic Leadership (Trustworthiness)
- Intelligent Trust
- Identity Decisions
- Future Self Identity
6. Consistent Leadership (Conscientiousness)
- The Habits Model
- Strategic Measures
- The Admiration Model
7. Flexible Leadership (Adaptability)
- Negotiables / Non-Negotiables
- Result v Process
- Avoiding De-Selection
Part 3: Results Driven Coaching
8. Goal Setting (Achievement)
- The G.R.O.W. Model
- Goal Setting Questions
- The ART in SMART
9. Creative Leadership (Initiative)
- Egg-Timer Model
- Conditions for Success
- Task v Test
10. Driving Results (Commitment)
- Agreement v Commitment
- Responsible v Accountable
- The Motivation to Move
11. Inspirational Leadership (Innovation)
- End in Mind Thinking
- Paradigm Questions
- New Habits Impact Model
12. Solution Focus (Optimism & Resilience)
- Affirmations
- Gestalt
- Cupcakes
Part 4: Coaching for Greater Influence
13. Creating Powerful Connections (Empathy)
- The Common Ground
- Emotional Contracts
- Connect 2 Understand
14. Establishing Dynamics (Situational Awareness)
- Coach16
- The Power of “Why?”
- Dynamic Leadership
15. Driving Motivation (Service Orientation)
- Sense of Service
- The Power of Your Question
- Your Core Success Question
16. Achieving High Performance (Leveraging Diversity)
- The Client Box
- Interdependence
- Rhino v Cattle
Part 5: Leadership Coaching
17. Influential Leadership (Influence)
- Creating Value Model
- The What, Why & How?
- Power v Influence
18. Strategic Leadership (Vision)
- Leader – Manager – Operator
- The Momentum Model
- The Spiral of Ambiguity
19. Leadership Development (Succession)
- The Development Continuum
- The Executive Coaching Model
- The Accelerated Learning Model
20. Compelling Leadership (Communication)
- Formal v Informal
- The Power of The Story
- Context – Consideration – Conclusion
Part 6: High Performance Coaching
21. Managing Issues (Conflict Management)
- The Conflict Optio
