"Joanne Lynn is a national treasure—the most articulate, courageous, and scientifically-grounded voice in our nation for the improvement of health care for people approaching the end of life. For the public and professionals alike, her work provides motivation and sound guidance for building the care system we need, a system that we do not yet, by any means, have."—Donald M. Berwick, M.D., M.P.P., President and CEO, The Institute for Healthcare Improvement
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