Produktbild: Security Supervision & Mgmt 3/

Security Supervision & Mgmt 3/ The Theory and Practice of Asset Protection. By IFPO

Fr. 81.90

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.11.2007

Herausgeber

Sandi J. Davies

Verlag

Elsevier LTD, Oxford

Seitenzahl

584

Maße (L/B/H)

25.8/18.7/2.9 cm

Gewicht

1070 g

Auflage

3. Auflage von 2000

Sprache

Englisch

ISBN

978-0-7506-8436-1

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.11.2007

Herausgeber

Sandi J. Davies

Verlag

Elsevier LTD, Oxford

Seitenzahl

584

Maße (L/B/H)

25.8/18.7/2.9 cm

Gewicht

1070 g

Auflage

3. Auflage von 2000

Sprache

Englisch

ISBN

978-0-7506-8436-1

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  • Produktbild: Security Supervision & Mgmt 3/
  • Introduction
    Table of Contents
    Writer's Gallery-profiles of the contributors
    Dedication to IFPO Founder Ron Minion, MS, CPP, CPO
    Forward by Louis Tyska, CPP-former ASIS International President and Lawrence J. Fennelly, CPO-author of 24 textbooks. The forward discusses Supervision, Management, Professional Development and New Supervisors/Managers.
    Acknowledgements
    Introduction-a discussion of the history of the text and the Security Supervision and Management Program.
    Protection Officer Code of Ethics-a discussion of the IFPO Code of Ethics
    Unit I Security and Asset Protection Principles
    Unit I-1 Evolving a Discipline of Security
    Unit I-2 The Future of Security
    Unit I-2 Appendix: The Future of Security Training
    Unit I-3 Key Terms and Concepts
    Unit I-4 Explaining Crime: Contemporary Criminological Theory
    Unit II Human Rescource Management
    Unit II-1 Recruitment and Retention of Security Personnel: Understanding and Meeting the Challenge
    Unit II-2 Security Personnel Selection
    Unit II-3 Supervisory Characteristics and Expectations
    Unit II-4 Evaluation of Uniformed Protection Officers
    Unit II-5 Employee Motivation Theory and Application
    Unit II-6 Employee Discipline: Policy and Practice
    Unit II-7 Human Reliability
    Unit III Supervision
    Unit III-1 Personnel Deployment
    Unit III-2 Dealing with Difficult Employees
    Unit III-3 The Supervisor's Role in Handling Complaints and Grievances
    Unit III-4 Unethical Acts by Security Officers
    Unit III-5 Interpersonal Communications
    Unit IV Training and Development
    Unit IV-1 Training: Strategies, Tactics, and Challenges for Protection Managers
    Unit IV-2 Orientation for Security Officers
    Unit IV-3 Staff Training and Development
    Unit IV-4 Curriculum design
    Unit IV-5 Professional Certifications: Milestones of Professionalism
    Unit V Management and Leadership
    Unit V-1 Evolution of Management
    Unit V-2 Time and Stress Management
    Unit V-3 Project Management: An Overview
    Unit V-4 Company Policy and Procedures: The Security Supervisor's Primer
    Unit V-5 Total Quality Management
    Unit V-6 Leadership for Protection Professionals
    Unit VI Risk Management and Emergency Management
    Unit VI-1 Risk Management
    Unit VI-2 Why Accidents Happen: The Theories of Causation
    Unit VI-3 The Supervisor's Role in Safety
    Unit VI-4 Workplace Violence
    Unit VI-5 Critical Incident Management in the Post-9/11 Era
    Unit VI-6 Supervising During Emergencies
    Unit VI-7 Supervising During Special Events
    Unit VI-8 Security and Medical Response
    Unit VI-9 Outsourcing in Security
    Unit VI-10 Internal Loss
    Unit VII Physical Security and Technology
    Unit VII-1 Security Systems Design and Evaluation
    Unit VII-2 Statistical Analysis
    Unit VII-3 Security Technologies
    Unit VII-4 High-Technology Theft
    Unit VII-5 Designing Operations Control Centers
    Unit VIII Investigation
    Unit VIII-1 Managing Investigations
    Unit VIII-2 Developing Report Writing Ability in Subordinates
    Unit VIII-3 Testifying in Court
    Unit IX Customer, Client and Community Relations
    Unit IX-1 Customer Service and the Protection Officer: Guidelines to Achieving Excellence
    Unit IX-2 The Supervisor's Role in Improving Customer Service
    Unit IX-3 Tenant Relations
    Unit IX-4 Uniforms and Image Projection for Protection Forces
    Unit IX-5 The Relationship Between Marketing and the Security Function
    Unit IX-6 Crime Prevention and Community Relations Strategies
    Unit IX-7 Public-Private Sector Liaison Programs
    Unit X Legal Aspects
    Unit X-1 Legal Aspects of Security
    Unit X-2 Managing/Supervising to Reduce Liability
    Unit X-3 Sexual Harassment
    Quizzes at the end of each chapter allow for self testing or enhanced classroom work