Introduction 1
Why Read This Guidebook?
Who Should Read This Guidebook?
When And How To Use It
Determining Your Training Needs 7
What Is A Needs Analysis?
Why Do A Needs Analysis?
Planning Your Training Project 13
Understanding The High-IMPACT Training(TM) Model
Using The High-IMPACT Training Model
Planning Your Needs Analysis 19
Using the Six Steps Of The Needs Analysis Model
Developing A Strategy For Success
Case Study: Prosperity Bank
Assessing Your Current Situation 31
Where Are We Now?
Why Do We Think We Need Training?
What Organization Issues Are Driving the Need for Training?
Prosperity Bank: The Balance Sheet
Envisioning Your Future 39
Where Do We Want To Be?
What Would Success Look Like?
Do We Have The Whole Picture?
Prosperity Bank: Investing In The Future
Gathering Information 47
Whom To Ask
What To Ask
How To Ask
Prosperity Bank: Prospecting For Gold
Sorting Your Information 61
Reviewing The Contributions
Identifying The Issues
Prioritizing The Issues
Preparing The Information To Share With Others
Prosperity Bank: Collecting Nuggets
Sharing Your Results 71
What To Share
How To Share
Prosperity Bank: Sharing the Wealth
Deciding Your Next Step 83
Determining The Actions Needed
Distributing The Responsibilities
Establishing A Timeline
Prosperity Bank: Collecting Dividends
Summary 91
Appendix: Reproducible Forms And Worksheets 93
