FOREWORD by Kofi A. Annan, Secretary-General of the United Nations
ACKNOWLEDGMENTS
INTRODUCTION Yael Danieli and Youssef Mahmoud Read the Introduction free now
Voices:
Are You Still There?-Reply, Carlos Caseres
I Lost My Life in Kuwait, Kathleen Nader
Why We Have to Be There, Christiane Amanpour
PART I. PEACEKEEPERS
CHAPTER 1. Peacekeepers and Peace-Builders Under Stress Sue Downie
Voices:
An Ambush in Somalia Shirley N. Brownell
The Evacuation Dilemma Ian Martin
Heal-Don’t Forget Mark Quarterman
CHAPTER 2. Studies on Military Peacekeepers Jos M. P. Weerts, Wendy White, Amy B. Adler, Carl A. Castro, Gielt Algra, Inge Bramsen, Anja J. E. Dirkzwager, Henk M. van der Ploeg, Maaike de Vries, and Ad Zijlmans
Voices:
Cambodia Diary Mike Daly
That Feeling of Importance and Respect Major Cheryl A. Netterfield
PART II. UN AGENCIES AND PROGRAMS
Voice:
A Lifetime of Learning Nils Arne Kastberg
CHAPTER 3. Caring for Staff in UNHCR Srren Jessen-Petersen
Voices:
Service Incurred Martin Barber
Transformed by the Front Line Yasmine Sherif
CHAPTER 4. Protecting the Protectors Catherine A. Bertini
Voices:
From Wyoming to Somalia Dale Skoric
The Worst is the Loneliness Hiro Matsumura
The Engulfing Sound and the Silence Rhian Gastineau
We Cannot Allow Emotional Involvement Erika MacLean
Lunch in Afghanistan Georges Dubin
CHAPTER 5. Risk and Protection for UNICEF Field Staff Nils Arne Kastberg
CHAPTER 6. Health Workers on the Front Line Xavier Leus and Hilary Bower
CHAPTER 7. Women on the Front Lines: UNIFEM’s Work to Promote Women, Peace, and Security Noeleen Heyzer
Voice:
Sex, Violence, Love, Loss, Hope: Men and Women in the Camps Speak to Us Janet Albrecht
CHAPTER 8. Supporting Staff During Crisis and on the Path to Development Omar Bakhet and Marie Dimond
Voices:
Healing is an Individual Process Kathleen Cravero
What Aid Workers and Frogs Have in Common Marie Dimond
CHAPTER 9. Managing Projects on the Ground Reinhart Helmke
Voices:
Humane Human Resources Management Alicia Noeli Escursell
Perseverance Despite Adversity Basil Comnas
Voices: The Manager’s Perspective Reason for Hope Shashi Tharoor
These Decisions Haunt Me Still Kathleen Cravero
Complicity with Torture: Managing Humanitarian Assistance Under
Economic Sanctions, Haiti 1992-1994 Elizabeth D. Gibbons
Watching for the Signals Paul E. Arès
Nothing Prepared Me Linda Champoux-Arès
CHAPTER 10. Stress and Mine Action Martin Barber
Voice:
An Eye Witness in Cambodia Becky Jordan
CHAPTER 11. Handle With Care: A View from the Staff Counsellor’s Office Jean-Guy Morisset
Voices:
Separation from Families Kim Robinson
The Story of Somebody Who Went Out to Learn About Fear . . . Petra Miczaika
CHAPTER 12. United Nations Human Rights Field Officers Ben Majekodunmi
Voice:
"You and Your People Will Never Live Here Again" Milburn Line
PART III. VOLUNTEERS
CHAPTER 13. Eternal Vigilance Sharon Capeling-Alakija
Voices:
Showing "Presence" Benny Ben Otim
Honored to Be Able to Defend, Manual Amat
CHAPTER 14. The Peace Corps Volunteer Safety Support System Michael D. O’Neill and Elizabeth Kramer
PART IV. NON-GOVERNMENTAL ORGANIZATIONS (NGOs)
CHAPTER 15. Precious Lives Honored to Serve Kris Hurlburt
Voice:
Red Crayon Janet Shriberg
CHAPTER 16. The Dangers of Aid Work Barbara Smith
Voice:
An Unspoken Agreement Gerald Martone
CHAPTER 17. Psychosocial Care for Humanitarian Aid Workers: The Médecins Sans Frontières Holland Experience Piet van Gelder and Reinoud van den Berkhof
Voice:
Like a Squeezed Lemon Marc Vachon
CHAPTER 18. GOAL-A Champion of the Poor Andrew Spearman
CHAPTER 19. Supporting and Equipping National and International Humanitarian Non-Governmental Organizations and Their Workers Alastair Ager, Erik Flapper, Tineke van Pietersom, and Winnifred Simon
Voice:
Being Knowledgeable Can Help Enormously Maria Blacque-Belair
CHAPTER 20. Sustaining the Humanitarian Work Force: Increasing Violence, Increasing Vulnerability Shiela M. Platt, Milagros Bacareza, and Sonia Margallo
CHAPTER 21. Limiting the Risks and the Vulnerability of Humanitarian Aid Workers Clémentine Olivier
Voices:
A Prison Without Bars C. O.
Yet Another Evacuation P. C.
An Evacuation from Sierra Leone I. A. R.
CHAPTER 22. Preventing Broken Hearts, Healing Broken Minds John Fawcett
Voice:
In God’s Lap M. R.
CHAPTER 23. Local Community Capacity: The Source of Renewal Ian D. Campbell and Alison Rader
Voice:
A Family Blood Feud in Kosovo Stevan Weine
CHAPTER 24. Mental Health of Humanitarian Aid Workers in Complex Emergencies Barbara Lopes Cardozo and Peter Salama
IN THE SEARCH FOR JUSTICE
CHAPTER 25. Surviving with the Dead: Forensic Investigations in the Service of Human Rights William D. Haglund and Susannah M. Sirkin
Voices:
A Voice for Victims M. Cherif Bassiouni
My Introduction to Genocide Ben Kiernan
We Must Do More B. M.
Prosecuting War Crimes Minna Schrag
Impartial Observer Drawn into Sleepless Moral Conflict Mariana Goetz
Survivors and Observers Priscilla B. Hayner
PART V. MEDIA
CHAPTER 26. We Have a Long Way to Go Chris Cramer
Voices:
Courage Isn’t Enough: Learning from Other People’s Mistakes John Owen
Don’t Go if You Can’t Deal with the Consequences Gary Knight
How I Learned to Live with Trauma Josh Friedman
A Piece of Our Soul Elizabeth Neuffer
A Dinner by Candlelight Bill Berkeley
Photographer or Photojournalist? John Isaac
Full Circle Ron Haviv
The Chance to Cry Frank Smyth
All for the Story? Paddi Clay
Dying to Tell the Story Kathy Eldon
Working in the Third World Beryl Goldberg
Who Cares for Those Who Care? Barbara Bertoncin
Personal Armor Christine Spolar
War Children: The Highly Personal Spin Sherry Ricchiardi
CHAPTER 27. Journalists, War and Post Traumatic Stress Disorder Anthony Feinstein and John Owen
CHAPTER 28. The Bridge between Sorrow and Knowledge: Journalists and Traumatic Stress Elana Newman
CHAPTER 29. Centurion: Shielding Journalists and Aid Workers Bo Mills, Paul Rees, and Gordon J. Turnbull
CHAPTER 30. The Forgotten Tribe Robert M. Frank
PART VI. CHALLENGES AND REMEDIES
CHAPTER 31. Issues of Security in the United Nations System Diana Russler and Shirley N. Brownell
CHAPTER 32. Psychological Debriefing Beverley Raphael and Robert J. Ursano
CHAPTER 33. Humanitarianism at Risk: From Threatened Aid Workers to Self-Deceiving Organizations Mark Walkup
CHAPTER 34 Training for Humanitarian Assistance Kevin M. Cahill
CHAPTER 35. An Attempt at a Legal Remedy: The Convention on the Safety of United Nations and Associated Personnel M.-Christiane Bourloyannis-Vrailas
CHAPTER 36. A Call for an Accountability Campaign Arthur C. Helton
Voice:
Some Principles of Self Healing Yael Danieli
CONCLUSION Yael Danieli
EPILOGUE Kenzo Oshima, Under-Secretary-General for Humanitarian Affairs and Emergency Relief Co-ordinator
ABOUT THE EDITOR
CONTRIBUTORS
INDEX
