Hospitality Knowledge Management Application of a Process-Oriented Strategic Knowledge Management Business Model
-
- Englisch ausgewählt
Fr. 67.90
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
29.11.2011
Verlag
LAP LAMBERT Academic PublishingSeitenzahl
112
Maße (L/B/H)
22/15/0.7 cm
Gewicht
185 g
Auflage
1. Auflage
Sprache
Englisch
ISBN
978-3-8465-9849-8
Since knowledge management is almost new to the hospitality industry, this book aims at being an introductory tool of knowledge management to hospitality managers. There is a seamless flow between parts from the introduction to knowledge management to the final practical application of the proposed business model. It brushes on knowledge management concepts that are frequently cited, including concepts that were useful in formulating a model for knowledge management strategy for hospitality. The Process-Oriented Strategic Knowledge Management Business Model is an initiative to push forward strategic knowledge management in the hospitality industry. It was built on the belief that a knowledge management strategy that is linked to the strategic business goals of a hotel will be very effective in improving performance on all levels of organization. With respect to the knowledge management business model, this book builds on previous research and seeks to cover questions that were left unanswered. Issues such as measuring knowledge management value to track the implementation of the model and the factors that support or impede its implementation have been discussed in detail.
Kundinnen und Kunden meinen
Verfassen Sie die erste Bewertung zu diesem Artikel
Helfen Sie anderen Kund*innen durch Ihre Meinung