Produktbild: Change with Confidence

Change with Confidence Answers to the 50 Biggest Questions that Keep Change Leaders Up at Night

Fr. 35.90

inkl. gesetzl. MwSt., Versandkostenfrei


Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

18.03.2013

Verlag

Wiley

Seitenzahl

272

Maße (L/B/H)

23.6/16/2 cm

Gewicht

553 g

Sprache

Englisch

ISBN

978-1-118-55655-9

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

18.03.2013

Verlag

Wiley

Seitenzahl

272

Maße (L/B/H)

23.6/16/2 cm

Gewicht

553 g

Sprache

Englisch

ISBN

978-1-118-55655-9

Noch keine Bewertungen vorhanden

Verfassen Sie die erste Bewertung zu diesem Artikel

Helfen Sie anderen Kundinnen und Kunden durch Ihre Meinung.

Kundinnen und Kunden meinen

Bewertungen (0)

Die Leseprobe wird geladen.
  • Produktbild: Change with Confidence
  • Preface xi

    Part 1: Figuring It Out 1

    The Plan 3

    1. What do I bring to the project? 4

    2. How do I identify what needs to change? 7

    3. What have we done before, and did it work? 12

    4. What other change projects are going on? 16

    Communication 21

    5. Who are the stakeholders who can influence success? 22

    6. What is the water cooler talk about your proposed change? 26

    Getting Results 31

    7. What do I need to know before I commit to deliverables? 32

    8. How do I measure success? 36

    9. Will the change actually achieve the desired outcome? 40

    10. How do I avoid scope creep? 43

    Part 2: Planning for Change 49

    The Plan 51

    11. What does a good plan look like? 52

    12. How do I get the budget to do it right? 56

    13. What governance is required to run the project? 59

    14. How do I prepare people to work in new ways? 65

    15. How do I reduce risk? 70

    Resources 75

    16. How do I know what resources I need? 76

    17. What makes a good project manager? 81

    18. How do I get the best people to join the project team? 85

    19. How do I know if a consultant can help me? 88

    20. How do I set up the project team for success? 93

    Communication 99

    21. How do I get the leaders to personally commit to the project? 100

    22. How can I help leaders prepare for their roles? 104

    23. How do I describe the better future my project will bring? 108

    24. How do I get people to care about my project? 112

    25. How do I make my project the highest priority? 116

    26. How do I communicate to the organization? 119

    Part 3: Managing Change 125

    The Plan 127

    27. How do I manage my day job, change project, and life? 128

    28. When is the organization ready for big change? 132

    Resources 137

    29. How should we celebrate wins? 138

    30. How do I get more resources if I need them? 143

    31. How do I avoid losing team members? 147

    32. What do I do if someone is pulled from my team? 152

    33. How do I keep the project team energized? 156

    Communication 161

    34. How do I manage my stakeholders? 162

    35. How can I minimize change fatigue? 167

    36. How do I overcome resistance? 172

    37. How do I know communications are working? 177

    38. How do I get a leader back on side? 181

    39. How do I get a new business leader's support? 184

    40. What do I do when I don't know what to do? 187

    41. How do I communicate a delay in the project? 191

    42. How do I demonstrate progress? 196

    Part 4: Making Change Stick 201

    The Plan 203

    43. How do I prevent the return of old ways of working? 204

    44. How do I hand over responsibilities to the business? 207

    45. How do I record lessons learned? 211

    46. How do I reenter the business? 215

    Resources 219

    47. How do I plan for post-launch support? 220

    48. How do I reward the team? 225

    Getting Results 229

    49. How do I keep the change alive? 230

    50. How do I show that the project was a success? 234

    Afterword 239

    Acknowledgments 241

    Notes 243

    Index 247