Standardization Of Processes Utilizing Business Process Reengineering Achieving dramatic improvements in cost,quality, service and speed
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- Englisch ausgewählt
Fr. 105.00
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Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
31.12.2012
Verlag
LAP LAMBERT Academic PublishingSeitenzahl
244
Maße (L/B/H)
22/15/1.6 cm
Gewicht
381 g
Sprache
Englisch
ISBN
978-3-659-28460-1
This book provides a methodology for the standardization and integration of processes of subsidiary companies within a Multinational Company utilizing Business Process Reengineering (BPR) which is a Top Management initiative. Action Research with a dual-cycle, specifically the seven-stage Soft Systems was the methodology used. The problem situation was that of processes not being standardized and an organization structure which was not process based. Conceptual To-Be models were created for the business model as well as a process value-chain, macro and micro processes, and a process-based organization structure with process owners and Key Performance Indicators. The To-Be models were compared to the As-Is models. Outcome analysis was carried out. Contributions to knowledge were determined. A guideline is proposed for the BPR definition of dramatic improvements. This book provides a guide for managers who want to standardize processes utilizing BPR with the objective of achieving BPR-defined dramatic improvements
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