Performance Management A business process benchmarking approach

This book presents a coherent overview of modern management ideas that serves as an introduction to middle management personnel in business...this book could serve as a valuable introductory reference text for business professionals interested in modern approaches to performance planning, measurement, and improvement. - IIE Transactions.

Asbjørn Rolstadås has had a long career in research production management. He has more than 250 publications and is the author of several books. He is a former president of the Norwegian Academy of Technological Sciences, and also President of IFIP (International Federation for Information Processing). He is a member of the editorial boards of many research journals, and he is the founding editor of the International Journal of Production Planning and Control. He has been project manager for several large EU projects and for a large number of national research projects. He has close links with industry through consulting and continuing education