CONTENTS
FOREWORD David I. Cleland, PHD, FPMI ix
PREFACE Paul C. Dinsmore, PMP, and Jeannette Cabanis-Brewin xi
ABOUT THE EDITORS xv
CHAPTER 1 What Is Project Management?
Project Management Concepts and Methodologies
JOAN KNUTSON, PMP, AND FRANCIS M. WEBSTER, JR., PHD 1
SECTION ONE
The Project Management Body of Knowledge: Comprehension and Practice
INTRODUCTION 11
CHAPTER 2 Bodies of Knowledge and Competency Standards in
Project Management
ALAN M. STRETTON AND LYNN H. CRAWFORD 13
CHAPTER 3 Project Management Process Groups:
Project Management Knowledge in Action
GEREE STREUN, PMP, CSQE, PMI-ACP, CSSGB, CSM 29
CHAPTER 4 Project Initiation: Managing the Front End
PETER W.G. MORRIS AND ANDREW EDKINS 35
CHAPTER 5 Comprehensive Planning for Complex Projects
DAVID L. PELLS 45
CHAPTER 6 Monitoring and Control of Projects
WILLIAM P. ATHAYDE, JD, PMP 61
CHAPTER 7 Closing Processes: The End, and a Foundation
for New Beginnings
LYNN H. CRAWFORD 69
CHAPTER 8 Project Management Integration in Practice
GEREE STREUN, PMP, CSQE, PMI-ACP, CSSGB, CSM 79
CHAPTER 9 Project Scope Management in Practice
RUTH H. ELSWICK, PMP 85
CHAPTER 10 Time Management in Practice
VALIS HOUSTON, PMP 93
CHAPTER 11 Project Cost Management in Practice
PAUL LOMBARD, PMP, CQM 105
CHAPTER 12 Project Quality Management in Practice
GEREE STREUN, PMP, CSQE, PMI-ACP, CSSGB, CSM 115
CHAPTER 13 Human Resource Management:
The People Side of Projects
HANS J. THAMHAIN, PHD, PMP 121
CHAPTER 14 Project Communication Management
RUTH H. ELSWICK, PMP 131
CHAPTER 15 Project Risk Management in Practice
DAVID HILLSON, PHD, PMP, PHI FELLOW, HONFAPM, FIRM, FRSA 139
CHAPTER 16 Project Procurement Management in Practice
JUDITH A. EDWARDS, PHD, PMP, IEEE (SM) 153
CHAPTER 17 Stakeholder Management for Project Success
RANDALL L. ENGLUND 167
SECTION TWO
The Profession of Project Management
INTRODUCTION 175
CHAPTER 18 Preparing for the Project Management
Professional Certification Exam
THEODORE R. BOCCUZZI, PMP 177
CHAPTER 19 Competency and Careers in Project Management
J. KENT CRAWFORD, PMP, AND JEANNETTE CABANIS-BREWIN 189
CHAPTER 20 Project Management Ethics:
Responsibility, Values, and Ethics in Project Environments
THOMAS MENGEL, PHD, PMP 203
CHAPTER 21 Professionalization of Project Management:
What Does It Mean for Practice?
JANICE THOMAS, PHD 213
CHAPTER 22 Business Acumen for Today's Project Manager
DEBORAH BIGELOW CRAWFORD, PMP 227
SECTION THREE
Organizational Issues in Project Management
INTRODUCTION 235
CHAPTER 23 Projects: The Engine of Strategy Execution
JEANNETTE CABANIS-BREWIN AND JAMES S. PENNYPACKER 237
CHAPTER 24 Competing Through Project Management
KAM JUGDEV, PHD, PMP 247
CHAPTER 25 Enterprise Project Management: Elements and
Deployment Issues
CHRIS VANDERSLUIS 257
CHAPTER 26 Project Portfolio Management: Principles and Best Practices
GERALD I. KENDALL, PMP 267
CHAPTER 27 Enterprise Project Governance: Directing and Structuring
Organizational Project Decisions
PAUL C. DINSMORE, PMP, AND LUIZ ROCHA, PMP 279
CHAPTER 28 Performance and Value Measurement for Projects
and Project Management
JAMES S. PENNYPACKER AND DEBORAH BIGELOW CRAWFORD, PMP 293
CHAPTER 29 Organizational Change Management
D. ALLEN YOUNG, PMP 307
CHAPTER 30 Managing Multiple Projects:
Balancing Time, Resources, and Objectives
LOWELL DYE, PMP 317
CHAPTER 31 Program Management
GINGER LEVIN, PHD, PMP, PGMP 329
CHAPTER 32 The Project Management Office: Trends and Tips
J. KENT CRAWFORD, PMP, AND JEANNETTE CABANIS-BREWIN 335
SECTION FOUR
Issues, Ideas, and Methods in Project Management Practice
INTRODUCTION 349
CHAPTER 33 Earned Value Management
LEE R. LAMBERT, PMP 351
CHAPTER 34 Dealing with Power and Politics in Project Management
RANDALL L. ENGLUND 367
CHAPTER 35 Multi-Project Constraint Management:
The "Critical Chain” Approach
FRANK PATRICK 377
CHAPTER 36 Six Sigma and Project Management
RIP STAUFFER 385
CHAPTER 37 Achieving Business Excellence Using Baldrige,
Business Process Management, Process Improvement,
and Project Management
ALAN MENDELSSOHN AND MICHAEL HOWELL, ASQ 395
CHAPTER 38 Team Building and Interpersonal Skills for Dynamic Times
PAUL C. DINSMORE, PMP 407
CHAPTER 39 Cultural Challenges in Managing International Projects
PAUL C. DINSMORE, PMP, AND MANUEL M. BENITEZ CODAS 419
CHAPTER 40 Social Networking Tools: An Introduction to Their Role in
Project Management
ALAN LEVINE 429
CHAPTER 41 Agile Project Management
KAREN R.J. WHITE, CSM, PMP 441
CHAPTER 42 Sustainability and Project Management
RICHARD MALTZMAN, PMP, AND DAVID SHIRLEY, PMP 451
SECTION FIVE
Industry Applications of Project Management Practice
INTRODUCTION 465
CHAPTER 43 Building Organizational Project Management Capability:
Learning from Engineering and Construction
CHRISTOPHER SAUER 467
CHAPTER 44 Why IT Matters:
Project Management for Information Technology
KAREN R.J. WHITE, CSM, PMP 479
CHAPTER 45 Applying Project Management Tools and Techniques
in the Ecosystem Restoration Industry
STAN VERAART, PMP, SA CERTIFIED ARBORIST, AND DONALD ROSS 491
CHAPTER 46 Rescue Mission: Project Management
in the Helping Professions
JEANNETTE CABANIS-BREWIN 497
CHAPTER 47 Focus on Financial Services: Mitigating Risk with
Transparency in a Regulated Environment
ROBIN MARKLE DUMAS, MBA 505
CHAPTER 48 Project Management for Marketing: Keep It Lean,
Don't Slow Us Down
MARY YANOCHA 513
CHAPTER 49 Project Management in Healthcare: Making a Difference
Through Compassion, Caring, and Respect
JANICE WEAVER, PMP 523
CHAPTER 50 Global Infrastructure Projects: A Better Way
LUIZ ROCHA, PMP, AND VIANNA TAVARES, MSC, MBA, SCPM, PMP 533
ABOUT THE CONTRIBUTORS 541
INDEX 547
