E-Democracy Toward a New Model of (Inter)active Society
Fr. 73.90
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Gebundene Ausgabe
Erscheinungsdatum
26.04.2019
Abbildungen
XIV, 26 illus. in color., farbige Illustrationen
Verlag
SpringerSeitenzahl
242
Maße (L/B/H)
24.1/16/2 cm
Gewicht
532 g
Auflage
1st ed. 2019
Sprache
Englisch
ISBN
978-3-030-01595-4
Today, various parameters actively influence e-Services’ success or failure: cultural aspects, organisational issues, bureaucracy and workflows, infrastructure and technology in general, user habits, literacy, capacity or merely interaction design. This includes having a significant population of citizens who are willing and able to adopt and use online services;as well as developing the managerial and technical capability to implement applications that meet citizens’ needs. This book helps readers understand the mutual dependencies involved; further, a selection of success stories and failures, duly commented on, enables readers to identify the right approach to innovation in governmental e-Services.
With its balanced humanistic and technological approach, the book mainly targets public authorities, decision-makers, stakeholders, solution developers, and graduate students.
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