1.Practices in Servitization
Kohtamäki, Baines, Rabetino & Bigdeli
PART I Diagnosing servitization
2.Are you ready for servitization? A tool to measure servitization capacity
Coreynen, Matthyssens & Gebauer
3.Measuring servitization
Maheepala, Warnakulasooriya, Weerakoon Banda
PART II Servitization strategies and business models
4.Business models in Servitization
Huikkola & Kohtamäki
5.Value constellations in servitization
Brax & Visintin
6.Business model innovation: a process model and toolset for servitizing industrial firms
Adrodegari, Saccani, Perona & Agirregomezkorta
7.Servitization through product Modularization in consumer goods manufacturing companies Freije, De la Calle & Larrinaga
8.Value-Scope-Price: design and pricing of advanced Service offerings based on customer value
West, Rohner, Kujawski & Rapaccini
PART III. Implementing servitization
9.Servitization Challenges Overcoming the challenges of servitization: Aligning responses to service strategy
Raddats, Burton, Zolkiewski & Story
10.Paradoxes in servitization
Kohtamäki, Rabetino & Einola
11.Implementing servitization strategies: Trajectories of capability development and offering of
Basic and Advanced Services
Sousa & da Silveira
12.Unboxing the key human competencies for successful servitization
Polo
13.BI-in-practice: A look at how BI enacts framing contests and affects the service transition path
Talaoui
14.Managing risks for Product-service systems (PSS) provision: Introducing a practical decision tool for Risk Management
Reim, Parida & Sjödin
PART IV Solution sales and co-creation in servitization
15.Selling solutions by selling value
Töytäri
16.The virtue of customizing solutions: A managerial framework
Jagstedt, Hedvall & Persson
17.Servitization practices: A co-creation taxonomy
Carlborg, Kindström, & Kowalkowski
PART V Service ecosystems and service supply chain
18.To servitize is to reposition: Utilizing a Porterian view to understand servitization and value systems
Rabetino & Kohtamäki
19.Enterprise imaging: Picturing the service value system
Parry
20.Ecosystems innovation for service development
West, Müller-Csernetzky & Huonder
21.Service supply chain design by using agent based simulation
Helo, Rouzafzoon & Gunasekaran
22.Servitization in the public sector: A framework for energy service companies
Peñate-Valentín, Pereira & Sánchez-Carreira
