Business Process Crowdsourcing Concept, Ontology and Decision Support
Aus der Reihe
Progress in IS
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- Hardcover
- Taschenbuch ausgewählt
- eBook
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Sprache:Englisch
Fr. 73.90
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
14.12.2018
Abbildungen
XX, 25 illus., schwarz-weiss Illustrationen
Verlag
SpringerSeitenzahl
142
Maße (L/B/H)
23.5/15.5/1 cm
Gewicht
260 g
Auflage
Softcover reprint of the original 1st ed. 2019
Sprache
Englisch
ISBN
978-3-030-08241-3
This book conceptualises and develops crowdsourcing as an organisational business process. It argues that although for many organisations crowdsourcing still implies an immature one-off endeavour, when developed to a more repeatable business process it can harness innovation and agility. The book offers a process model to guide organisations towards the establishment of business process crowdsourcing (BPC), and empirically showcases and evaluates the model using two current major crowdsourcing projects. In order to consolidate the domain knowledge, the BPC model is turned into a heavyweight ontology capturing the concepts, hierarchical relationships and decision-making relationships necessary to establish crowdsourcing as a business process in an organisation. Lastly, based on the ontology it presents a decision tool that provides advice on making informed decisions about the performance of business process crowdsourcing activities.
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