Leveraging Behavioural Science Language and Artificial Intelligence in Tourism Marketing
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Sprache:Englisch
Fr. 71.90
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
10.07.2023
Verlag
GRINSeitenzahl
240
Maße (L/B/H)
21/14.8/1.7 cm
Gewicht
354 g
Auflage
1. Auflage
Sprache
Englisch
ISBN
978-3-346-90782-0
Tourism is a critical contributor to the global economy, accounting for an estimated 1-in-10 jobs worldwide. In the post-Covid era, the sector has experienced significant growth, leading to intense competition among tourism organizations and marketers seeking innovative and sophisticated marketing strategies to attract and retain customers.
A promising approach to enhance customer experiences and maximize marketing efforts is integrating behavioural science and artificial intelligence (AI) in tourism marketing, optimizing marketing activities' effectiveness. Behavioural science involves systematically studying and researching decision-making processes, cognitive biases, and social influences to understand consumer behaviour better, promote environmentally friendly options, and influence purchasing decision. Similarly, AI technologies, such as machine learning and natural language processing, hold the potential to revolutionize business operations and customer engagement. When applied to tourism marketing, combining behavioural science and AI can improve personalization, targeting, and customer interactions, resulting in higher satisfaction and loyalty.
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