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Produktbild: Performance-Based Evaluation, w. CD-ROM

Performance-Based Evaluation, w. CD-ROM Tools and Techniques to Measure the Impact of Training

Fr. 65.90

inkl. gesetzl. MwSt., Versandkostenfrei

Produktdetails

Einband

Gebundene Ausgabe

Verlag

Jossey-Bass

Seitenzahl

288

Gewicht

970 g

Sprache

Englisch

ISBN

978-0-7879-6035-3

Produktdetails

Einband

Gebundene Ausgabe

Verlag

Jossey-Bass

Seitenzahl

288

Gewicht

970 g

Sprache

Englisch

ISBN

978-0-7879-6035-3

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  • Produktbild: Performance-Based Evaluation, w. CD-ROM
  • From the contents:

    List of Exhibits, Tables, and Figures
    CD-ROM Contents
    Preface
    Introduction

    Chapter 1: Evaluation as a Strategy
    The Business Model
    Planning and Strategy
    Customers and Customer Relationships
    Product Portfolio
    Vendors, Contractors, and Off-the-Shelf Programs
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More

    Chapter 2: Why Measure Effectiveness and Efficiency
    Effectiveness and Efficiency
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Note

    Chapter 3: How to Measure Effectiveness
    External Measures
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More

    Chapter 4: How to Measure Efficiency
    Internal Measures
    Cost Drivers
    Formative Evaluation
    How to Find Internal Measures
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Note

    Chapter 5: How to Measure Hard and Soft Skills
    Skills and Requirements
    Hard and Soft Skills
    Performance System
    Domain and Level
    Context
    Variance
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Notes

    Chapter 6: How to Measure Required and Mandated Programs
    Required Training
    Required Training Measures
    Proficiency and the Role of Training
    Mandated Training
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More

    Chapter 7: How to Measure Elective Training and Employee Relations Programs
    Elective Training
    Human Resource Sponsored Programs
    Management Sponsored or Championed Programs
    Programs Based on a Perceived Need
    Measuring Probability of Adoption and Long-Term Change
    Programs That Inform
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Notes

    Chapter 8: How to Evaluate Delivery Alternatives
    The Driver
    The Criteria
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Notes

    Chapter 9: How to Sample People and Documents
    Measurement Plan
    Precision and Cost
    Population and Sampling
    Missteps
    Tips and Techniques
    Summary
    Where to Lear n More

    Chapter 10: How to Collect Data
    Interviews
    Group Data-Gathering Processes
    Group Dynamics
    Direct Observations
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Notes

    Chapter 11: How to Analyze Data Using Descriptive Statistics
    Quantitative and Qualitative Data
    Surveys
    Nominal Group Data
    Critical-Incident Questions
    Group Dynamics
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Notes

    Chapter 12: How to Analyze Data Using Inferential Statistics
    Inferential Statistics
    Correlations
    Comparing Results with Expectations
    Pre- and Post-Comparisons
    Missteps
    Tips and Techniques
    Summary
    Where to Learn More
    Notes
    Index
    About the Author
    How to Use the CD-ROM