The Future of Retail Banking in Europe A View from the Top

"...this is a serious, well-researched reference work and one that anyone responsible for business strategy in a bank, building society, or a centralized lending operation should read..." (Mortgage Finance Gazette , October 2002)
"...The authors, however have done a highly diligent and professional job in surveying the current banking scene in Europe..." (European Business Forum, Winter 2002/2003)

"...essential reading for middle managers in the banking and financial services sectors, suppliers, investors and MBA students..." (Financial World, April 2003)

"...so much information in so convenient and readable survey..." (Journal of Financial Regulation and Compliance, May 2003)