What Is 6 Sigma Process Mgmt Forew. by Peter S. Pande
-
- Englisch ausgewählt
Fr. 31.90
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
01.06.2005
Verlag
McGraw-Hill Education LtdSeitenzahl
110
Maße (L/B/H)
22.9/15.4/1 cm
Gewicht
184 g
Sprache
Englisch
ISBN
978-0-07-145341-7
A quick, easy-to-understand introduction
to making Six Sigma Process Management work for you
Six Sigma Process Management (SSPM) is a structured set of tools and techniques designed to help executives and teams continually address their customers' expectations. What Is Six Sigma Process Management? demystifies the methodology, providing a concise, step-by-step description of its key concepts and helping you determine which improvement efforts will most positively impact your customers, employees, and shareholders.
Top Six Sigma practitioners Rowland Hayler and Michael Nichols present new, thought provokinginsights and perspectives on process management, revealing how to successfully implement an SSPM approach to address your specific business challenges. You'll see how to:
Hone process management throughout your entire organization
Dramatically improve customer retention and satisfaction
Enhance your overall business improvement strategy
Successfully manage your end-to-end processes on an ongoing basis
Establish a portfolio of the best improvement efforts in your business Complete with an inside look at future SSPM developments, What Is Six Sigma Process Management? is your one-stop guide to improved process maturity and operational performance.
to making Six Sigma Process Management work for you
Six Sigma Process Management (SSPM) is a structured set of tools and techniques designed to help executives and teams continually address their customers' expectations. What Is Six Sigma Process Management? demystifies the methodology, providing a concise, step-by-step description of its key concepts and helping you determine which improvement efforts will most positively impact your customers, employees, and shareholders.
Top Six Sigma practitioners Rowland Hayler and Michael Nichols present new, thought provokinginsights and perspectives on process management, revealing how to successfully implement an SSPM approach to address your specific business challenges. You'll see how to:
Hone process management throughout your entire organization
Dramatically improve customer retention and satisfaction
Enhance your overall business improvement strategy
Successfully manage your end-to-end processes on an ongoing basis
Establish a portfolio of the best improvement efforts in your business Complete with an inside look at future SSPM developments, What Is Six Sigma Process Management? is your one-stop guide to improved process maturity and operational performance.
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