Part 1: Introduction
1. Leadership and Its Context
James W. Fesler
2. Public-Sector Leadership Theory: An Assessment
Montgomery Van Wart
3. Different Perspectives on the Practice of Leadership
Matthew R. Fairholm
4. Leaders and Leadership
John J. Corson
Part 2: The Preliminary Assessments That Leaders Need to Make
5. Organizing Around the Head of a Large Federal Department
Paul H. Appleby
6. Total Quality Management: An Opportunity for High Performance in Federal Organizations
Rudolph B. Garrity
7. Reevaluating Methods of Establishing Priorities for Governmental Services
Mary M. Hale and Aimee L. Franklin
Part 3: What Are the Proper Goals and Priorities of Administrative Leaders?
8. Administrative Responsibility in Democratic Government
Herman Finer
9. Reconciling Public Entrepreneurship and Democracy
Carl J. Bellone and George Frederick Goerl
10. City Managers: Will They Reject Policy Leadership?
James M. Banovetz
11. Accountability and Entrepreneurial Public Management: The Case of the Orange County Investment Fund
Kevin P. Kearns
Part 4: What Are the Best Traits and Skills for Leaders in the Public Service?
12. Government Bureaucrats Are Different
James F. Guyot
13. A Technique to Capitalize on Human Intelligence in Organizations: Brain Skill Management
Weston H. Agor
14. Creativity
Marshall Dimock
15. Successful Leadership in Local Government Programs: Hillsborough County's Productivity Initiatives
Helen D. Levine
16. Notes on the Governmental Executive: His Role and His Methods
Donald C. Stone
Part 5: What Are the Best Styles for Public-Sector Leaders to Use?
17. Changing Patterns in the Philosophy of Management
Carl F. Stover
18. Administrative Leadership and Use of Social Power
Sven Lundstedt
19. Leadership and Regional Councils: A Mismatch Between Leadership
Styles Today and Future Roles
Robert W. Gage
20. Research and Interventions for Stress Reduction in a Hospital Setting
Susan R. Raynis and Margaret A. Cleek
Part 6: What Are the Best Techniques for Administrative Leaders to Use?
21. Gender Differences and Managerial Competencies
Dennis M. Daley and Katherine C. Naff
22. The Cost of Not Listening to Employees: The Case of a Union Movement at Bradford Hospital
R. Wayne Boss, Leslee Boss, and James A. Johnson
23. Loose Cannons and Rule Breakers, or Enterprising Leaders?
Some Evidence About Innovative Public Managers
Sandford Borins
24. Mixed-Scanning: A "Third" Approach to Decision Making
Amitai Etzioni
Part 7: How Do You Evaluate Leadership in the Public Sector?
25. Defining and Measuring Effectiveness in Public Management
Steven A. Cohen
26. Executive Evaluation: Assessing Probability for Success in the Job
Lawrence S. Buck
Part 8: How Do You Develop Leaders?
27. The Manager's View of Management Education and Training
James K. Conant
28. Succession Management Strategies in Public Sector Organizations
Dahlia Bradshaw Lynn
29. Reflections on "Educating Executives"
Raymond A. Katzell
Part 9: Examples and Exemplars of Public-Sector Leadership
30. The Patriotism of Exit and Voice: The Case of Gloria Flora
H. George Frederickson and Meredith Newman
31. Leaders and Leadership
John J. Corson
32. Branch Rickey as a Public Manager: Fulfilling the Eight Responsibilities of Public Management
Robert D. Behn
