Produktbild: Outsourcing It

Outsourcing It

Fr. 82.90

inkl. gesetzl. MwSt., Versandkostenfrei


Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.11.2009

Verlag

External catalogues_US

Seitenzahl

338

Maße (L/B/H)

21.6/14/1.8 cm

Gewicht

427 g

Sprache

Englisch

ISBN

978-1-84928-025-9

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

01.11.2009

Verlag

External catalogues_US

Seitenzahl

338

Maße (L/B/H)

21.6/14/1.8 cm

Gewicht

427 g

Sprache

Englisch

ISBN

978-1-84928-025-9

Noch keine Bewertungen vorhanden

Verfassen Sie die erste Bewertung zu diesem Artikel

Helfen Sie anderen Kundinnen und Kunden durch Ihre Meinung.

Kundinnen und Kunden meinen

Bewertungen (0)

  • Produktbild: Outsourcing It
  • CONTENTS Chapter 1: A governance overview Introduction Governance Risk Governance structures Managing the supplier relationship Cloud computing Governance structures Conclusion Chapter 2: The in-house IT challenge The importance of IT IT functions Function analysis Performance challenges Conclusion Chapter 3: Outsourcing considerations Definition Outsourcing trends General considerations IT considerations Objectives Stakeholders Chapter 4: Reaching the decision Advantages Disadvantages Offshore outsourcing Conclusion Chapter 5: Models of IT outsourcing IT outsourcing strategies Outsourcing models Outsourced IT functions Examples of outsourced IT functions Conclusion Chapter 6: Pre-contract procedures Strategy objectives Selection strategy Due diligence Tendering and negotiations Chapter 7: The contract Reasons for a contract Contract construction Multiple-outsourcing Key success factors Cloud computing contracts Chapter 8: The service level agreement Service levels Scope Pricing SLA framework Cloud computing SLAs Chapter 9: Managing the contract, the SLA and the transition Managing the contract Managing the SLA SLA relationships Transition Chapter 10: Contract change control Reasons for change Types of change Considerations Administration Chapter 11: Contract exit The contract term Exit options Managing the exit strategy Disputes Back-sourcing Chapter 12: Corporate governance Definition Corporate governance frameworks Chapter 13: IT governance Definition Criteria Governance frameworks Governance framework tools IT governance and service management Conclusion Chapter 14: Project governance Definition Governance Objectives Project governance features Project governance tools Programme portfolio management Project governance technology Project management standards Conclusion Chapter 15: Risk assessment Project failure Risk assessment The risk assessment Chapter 16: Identifying the risks Strategic and managerial risk Technology risks Compliance risks Operational risks Financial risks Cloud computing risks Conclusion Chapter 17: Risk management structure Strategy principles Objectives and benefits Risk management framework The risk manager The risk management team Risk management standards Conclusion Chapter 18: Risk management strategies Management of IT risks Management of legal and compliance risks Management of operational risks Management of financial risks Chapter 19: Conclusion: the governance imperative Conclusion Bibliography Further resources ITG Resources