Contents
ACKNOWLEDGEMENTS
INTRODUCTION
PART I BUSINESS/TECHNOLOGY CONVERGENCE
CHAPTER 1 THE BUSINESS/TECHNOLOGY DISCONNECT
The Business/Technology Disconnect Phenomenon
Why the Business/Technology Disconnect Continues
From Alignment to Convergence
The Takeaway: Turning Ideas into Action
CHAPTER2 CONVERGENCE: CONCEPT TO VALUE
The Role of Business Technology Management
The BTM Framework
The Functional Areas and Capabilities of the BTM Framework
The Four Critical Dimensions of BTM
Advancing Capability Maturity
Realizing Critical BTM Capabilities
The Takeaway: Turning Ideas Into Action
CHAPTER3 THE FINANCIAL VALUE OF BUSINESS/TECHNOLOGY
CONVERGENCE
Agility, Innovation, and Convergence
Constructing the Business Technology Convergence Index
The Financial Effects of Convergence
The Common Characteristics of Convergence Leader Enterprises
The Strategic Roles of Technology
The Takeaway: Turning Ideas into Action
PART II CONVERGENCE IN PRACTICE
CHAPTER 4 THE NIMBLE GIANTS: HOW CONVERGED BUSINESS MODELS
DRIVE SUCCESSFUL LARGE ENTERPRISES
The Innovation Imperative: Adapt or Die
Architecting Business Models: A Blueprint for Convergence
SEA: Architectures to Action
Leadership Starts at the Top
Advanced Thinking for Better Business Technology Investments
The Takeaway: Turning Ideas into Action
CHAPTER 5 THE NEW FACE OF THE PUBLIC SECTOR: HOW GOVERNANCE
LEADS TO GREATER GOVERNMENT EFFICIENCY
Inefficiency: The Government’s Claim to Fame
Propelling Innovation: The DARPA Way
A Process Approach: A Roadmap to Success
Governance: Defining Who’s in Charge
Metrics: A Measure of Success
The Takeaway: Turning Ideas into Action
CHAPTER 6 SIZE DOESN’T MATTER: HOW SMALL ENTERPRISES BENEFIT
FROM STRATEGIC INVESTMENT MANAGEMENT
Redefining Enterprises
Strategic Investment Management
The Anatomy of a Portfolio
PPM: Ideas into Action
Pharmaceutical Startup Prescribes PPM
The Takeaway: Turning Ideas into Action
PART III The Impact of Transformation
CHAPTER 7 THE TRANSFORMATION TRIANGLE
Why Transform at All?
Transformation Isocess, Not a Destination
The Financial Impact of the Transformation Triangle
The Takeaway: Turning Ideas into Action
CHAPTER 8 CREATING BUSINESS AGILITY
Agility Is thessential Competitive Element
Agility Introduces New Challenges
The Anatomy of Business Agility
Processes for Agility
Technologies for Agility
The Journey Toward Agility
The Takeaway: Turning Ideas into Action
CHAPTER 9 SUSTAINED INNOVATION: THE SCIENCE OF CONSTANTLY MOVING
FORWARD
The Anatomy of Sustained Innovation
Technology’s Strategic Role in Sustained Innovation
Calculating the Innovation Benefit
The Takaway: Turning Ideas into Action
CHAPTER 10 DRIVING OPERATIONAL EXCELLENCE
The Anatomy of Operational Excellence
Underpants Gnomes and the Excellence Journey
Modeling the Operational Blueprint
Key Steps in the Operational Excellence Journey
The Process to Continual Return on Investment
The Takeaway: Turning Ideas into Action
CHAPTER 11 BECOMING A BETTER BUSINESS TECHNOLOGY LEADER
The Many Faces of Convergence
More Than a Seat at the Table
Management, Musical Chairs-Style
Optimizing Technology Investment Management
Redefining Business Strategy with Technology
The Who, What, and Where of BTM
Governing the Converged Organization
The Final Takeaway: Are You Ready?
FOR FURTHER INFORMATION
NOTES
INDEX
ABOUT THE AUTHOR AND CONTRIBUTORS