Ammons, D: Municipal Benchmarks: Assessing Local Perfomance Assessing Local Performance and Establishing Community Standards
-
- Englisch ausgewählt
Fr. 273.00
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Gebundene Ausgabe
Erscheinungsdatum
15.03.2012
Abbildungen
mit Illustrationen
Verlag
Taylor and FrancisSeitenzahl
536
Maße (L/B/H)
26.9/18.7/3 cm
Gewicht
1760 g
Auflage
3 New edition
Sprache
Englisch
ISBN
978-0-7656-2660-8
"Completely updated with new listings and statistics throughout, this comprehensive resource gives urban experts, municipal leaders, management analysts, and pre-professionals essential practical tools to establish and assess a municipality's performancein all areas of operation. It goes beyond the current literature on local government performance measurement and offers benchmarks on more than 40 key topics against which performance can be assessed. The book includes relevant national standards developed by professional associations and actual performance targets, as well as performance results from a large selection of respected city governments. This edition provides new or expanded listings of professional standards across the full array of municipal functions. Two all-new chapters cover economic development and benchmarks for municipal airports, call centers, mail centers, print shops, and public information offices. Performance statistics for more than 250 city governments help public management professionals keep abreast of the most current information available." --Publisher description.
Kundinnen und Kunden meinen
Verfassen Sie die erste Bewertung zu diesem Artikel
Helfen Sie anderen Kund*innen durch Ihre Meinung