Quality Management in Reverse Logistics A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains

“The focus of this edited volume is to study and
appraise quality management tools and methodologies, as well as its applications
in the supply chain process. … The book includes many useful topics and
techniques for practitioners and researchers equally. It can be served as a
reference guide, and is expected to advance the knowledge in the field of
reverse logistics, where quality management can be applied.” (S. E. Ahmed, Technometrics, Vol. 56 (4), November,
2014)

Yiannis Nikolaidis earned his PhD from the Department of Mechanical Engineering, Polytechnic School, Aristotle University of Thessaloniki in 2001. He is currently an assistant professor at University of Macedonia, where his main research area is Quality Management (QM) which contributes greatly to the improvement of product and service quality and to the reduction of quality costs not only of forward manufacturing processes but also of reverse logistics.