The Mediator's Handbook Revised & Expanded fourth edition
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- Hardcover
- Taschenbuch
- eBook ausgewählt
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Form:Einzelkauf Download
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Sprache:Englisch
Fr. 32.90
inkl. gesetzl. MwSt.Beschreibung
Produktdetails
Format
ePUB
Kopierschutz
Nein
Family Sharing
Nein
Text-to-Speech
Ja
Erscheinungsdatum
13.11.2012
Verlag
New Society PublishersSeitenzahl
208 (Printausgabe)
Sprache
Englisch
EAN
9781550925166
Resolve workplace and community conflicts with proven mediation frameworks that achieve 85% success rates. Professional mediators reveal step-by-step processes used in thousands of successful mediations, from family disputes to corporate negotiations, with complete guidance for both new and experienced practitioners.
Why Professional Mediation Skills Are Essential:
Litigation costs average $50,000-200,000 per workplace dispute. Mediation resolves 85% of conflicts at under $5,000 while preserving relationships and preventing recurring issues.
What You'll Master:
- Five-phase mediation process - systematic approach that works across all conflict types
- Advanced communication techniques - defuse emotion and focus on underlying interests
- Multi-party dispute strategies - manage complex organizational and family conflicts
- Cultural competency methods - navigate diverse community mediation successfully
- Professional development pathways - certification requirements and career advancement
Real-World Applications:
Used by Fortune 500 companies, family courts, and community organizations worldwide. Practitioners report 90%+ client satisfaction and 65% reduction in recurring conflicts.
Master the skills that turn adversaries into allies. Essential for HR professionals, managers, community leaders, and anyone who deals with conflict.
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