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Produktbild: Berman, E: Human Resource Management in Public Service

Berman, E: Human Resource Management in Public Service Paradoxes, Processes, and Problems

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Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

28.04.2015

Verlag

Sage Publications

Seitenzahl

584

Maße (L/B/H)

23.9/19.2/3 cm

Gewicht

1049 g

Sprache

Englisch

ISBN

978-1-4833-4003-6

Beschreibung

Produktdetails

Einband

Gebundene Ausgabe

Erscheinungsdatum

28.04.2015

Verlag

Sage Publications

Seitenzahl

584

Maße (L/B/H)

23.9/19.2/3 cm

Gewicht

1049 g

Sprache

Englisch

ISBN

978-1-4833-4003-6

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  • Produktbild: Berman, E: Human Resource Management in Public Service
  • Part I: Context and Challenges
    Chapter 1: The Public Service Heritage
    A Day in the Life of Maria Hernandez
    Some Challenges in Getting and Managing the Right People
    The Structure and Role of Human Resource Departments
    Historical and Institutional Context
    Reforming Government in the Clinton, Bush, and Obama Years
    Human Resource Management Principles
    Values, Ethics, and Moral Management
    Summary and Conclusion
    Chapter 2: Legal Rights and Responsibilities
    The Foundations of Employment Law
    The Employment Relationship
    Balancing Employer, Employee, and Societal Interests
    Privacy Issues
    Preemployment Investigations: Truth, Personality, Health, Credit, and Criminal Records
    Discrimination
    Summary and Conclusion
    Part II: Processes and Skills
    Chapter 3: Recruitment
    Factors in Recruitment: Employer and Applicant Perspectives
    Recruitment Steps
    Planning and Approval
    Position Announcements
    Recruitment Strategies
    Enhancing Recruitment Prospects: The Seeker's Perspective
    Summary and Conclusion
    Chapter 4: Selection
    The Bases and Origin of Selection
    Criteria in Selecting Selection Tests
    Selection: Four Screening Phases
    Initial Reviewing and Testing
    Interviewing and Reference Checks: Narrowing the Pool
    General Considerations for Those Conducting Interviews
    Choosing and Negotiation
    Postoffer and Hiring Issues
    Summary and Conclusion
    Chapter 5: Position Management
    Three Types of Personnel Strategies
    The Origins of Position Classification and Management
    Job Design and Job Analysis
    Job and Position Descriptions
    From Jobs to Job Systems
    Summary and Conclusion
    Chapter 6: Employee Engagement
    Pull, Push, or Drive?
    Human Resource Management and the Climate for Engagement
    Tools of Engagement
    Summary and Conclusion
    Chapter 7: Compensation
    Equity and Expectancy Theory
    Pay Determination
    Philosophy
    The Great Pay Debate
    Labor Market Forces: External Competition
    Job Content: Internal Consistency
    Individual Considerations: Fairness and Individual Contributions
    Implications
    Summary and Conclusion
    Chapter 8: Employee-Friendly Policies
    Workforce and Workplace Trends
    Family/Work Programs
    Health, Safety, and Wellness Programs
    Flexible Work Arrangements
    Keys to Success
    Traditional Benefits: Not-So-Employee-Friendly Trends
    Implementation, Assessment, and Evaluation
    Best Places to Work
    Summary and Conclusion
    Chapter 9: Training, Development and Learning
    General Principles of Learning
    Training Strategies
    Organizational Learning Strategies
    Application: Ethics Training
    Summary and Conclusion
    Chapter 10: Appraisal
    Evolution
    Appraisal Systems
    Improving the Process
    Disciplinary Systems
    Summary and Conclusion
    Chapter 11: Unions and the Government
    Background: Context and Evolution of Employee Relations
    Differing Views of Unions
    Paradoxes and Contradictions
    Trends and Variations
    Summary and Conclusion
    Chapter 12: Collective Bargaining
    Structure, Representation, and Collective Bargaining
    Strategies and Skills
    Bargaining-Related Reforms
    Hostility Versus Harmony
    Summary and Conclusion