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Produktbild: IT Essentials Labs and Study Guide Version 7

IT Essentials Labs and Study Guide Version 7

Fr. 51.90

inkl. gesetzl. MwSt., Versandkostenfrei

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

28.05.2024

Verlag

Pearson Education Limited

Seitenzahl

544

Maße (L/B/H)

27.6/21.6/3 cm

Gewicht

1320 g

Auflage

1

Sprache

Englisch

ISBN

978-0-13-561203-3

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

28.05.2024

Verlag

Pearson Education Limited

Seitenzahl

544

Maße (L/B/H)

27.6/21.6/3 cm

Gewicht

1320 g

Auflage

1

Sprache

Englisch

ISBN

978-0-13-561203-3

Herstelleradresse


Email: info@bod.de

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  • Produktbild: IT Essentials Labs and Study Guide Version 7

  •     Introduction   xxxiii



    Chapter 1    Introduction to Personal Computer Hardware  1



        Personal Computers  2



        PC Components    3



        Computer Disassembly  21 The



        Labs and Activities  22



        1.3.2.2 Lab—Disassemble a Computer    23



    Chapter 2    PC Assembly  27



        Assemble the Computer  28



        Labs and Activities  38 Command Reference   38



        2.1.2.5 Lab—Install the Power Supply    39



        2.1.3.10 Lab—Install the Motherboard in a Computer   40



        2.1.4.7 Lab—Install the Drives   42



        2.1.5.6 Lab—Install Adapter Cards    43



        2.1.7.4 Lab—Install Internal Cables    45



        2.1.7.8 Lab—Install Front Panel Cables    47



        2.1.7.11 Lab—Complete the Computer Assembly   48



    Chapter 3    Advanced Computer Hardware  49



        Boot the Computer  50



        Electrical Power   52



        Advanced Computer Functionality  53 CPU



        Computer Configuration  65



        Protecting the Environment    68



        Labs and Activities  69 Command Reference   69



        3.1.1.6 Lab—Investigate BIOS or UEFI Settings   70



        3.1.2.5Lab—Search for BIOS or UEFI Firmware Updates  73



        3.1.2.6Lab—Install Windows   75



        3.1.2.7Lab—Install Third-Party Software in Windows   78



        3.2.1.3 Lab—Ohms Law  80



        3.4.1.7 Lab—Research a Hardware Upgrade    81



    Chapter 4    Preventive Maintenance and Troubleshooting    83



        Preventive Maintenance   84



        Troubleshooting Process    85



        Labs and Activities  90 Command Reference   90



        4.2.3.5Lab—Use a Multimeter and a Power Supply Tester   91



        4.2.3.6Lab—Troubleshoot Hardware Problems    95



    Chapter 5    Networking Concepts   99



        Study Guide   100



        Network Components and Types  100



        Networking Protocols, Standards, and Services  103



        Network Devices   108



        Network Cables   110



        Labs and Activities   117 Command Reference   117



        5.4.2.8 Lab—Build and Test a Network Cable   118



    Chapter 6    Applied Networking   125



        Device-to-Network Connections   126



        Network Troubleshooting    130



        Labs and Activities   134 Command Reference   134



        6.1.2.1 Packet Tracer—Add Computers to an Existing Network   135



        6.1.2.7 Lab—Configure a NIC to Use DHCP in Windows   137



        6.1.3.9Packet Tracer—Connect to a Wireless Network   142



        6.1.3.10Lab—Configure a Wireless Network    147



        6.1.4.7Packet Tracer—Configure Firewall Settings   152



        6.1.4.8Lab—Configure Firewall Settings    155



        6.1.5.3 Packet Tracer—Configure IoT Devices   159



        6.2.2.5 Lab—Troubleshoot Network Problems    161



    Chapter 7    Laptops and Other Mobile Devices  163



        Characteristics of Laptops and Other Mobile Devices    164



        Laptop Configuration  166



        Laptop Hardware and Component Installation and Configuration  167



        Other Mobile Device Hardware Overview 168 Other



        Network Connectivity and Email 170



        Preventive Maintenance and Troubleshooting Laptops and Other Mobile Devices    172



        Basic Troubleshooting Process for Laptops and Other Mobile Devices    173



        Labs and Activities   176 Command Reference   176



        7.1.1.10 Lab—Mobile Device Information    177



        7.1.2.8 Lab—Research Docking Stations and Port Replicators  178



        7.3.1.6 Lab—Research Laptop RAM    181



        7.3.2.4 Lab—Research Laptop Screens    182



        7.3.2.7 Lab—Research Laptop Batteries    183



        7.3.2.10 Lab—Research Laptop Drives    184



        7.5.1.2 Lab—Mobile Wi-Fi  185



        7.7.2.4Lab—Research Laptop Problems    187



        7.7.2.5Lab—Gather Information from the Customer   188



        7.7.2.6Investigate Support Websites and Repair Companies  189



    Chapter 8    Printers  191



        Common Printer Features   192



        Printer Type Comparison  193



        Installing and Configuring Printers    199



        Sharing Printers   201



        Maintaining and Troubleshooting Printers    202



        Labs and Activities   205 Command Reference   205



        8.3.1.2 Lab—Install a Printer in Windows    206



        8.4.1.3 Lab—Share a Printer in Windows    208



        8.5.2.3 Lab—Perform Preventive Maintenance on an Inkjet Printer   210



        8.5.3.2 Lab—Perform Preventive Maintenance on a Laser Printer   212



    Chapter 9    Virtualization and Cloud Computing  215



        Virtualization 216



        Cloud Computing  218



        Labs and Activities   222 Command Reference   222



        9.1.2.5 Lab—Install Linux in a Virtual Machine and Explore the GUI   223



    Chapter 10    Windows Installation  227



        Modern Operating Systems   228



        Install Windows   231



        Installation and Boot Sequence 234



        Labs and Activities   237 Command Reference   237



        10.2.1.8 Lab—Create a Partition in Windows    238



        10.3.1.1 Lab—Windows Installation    242



        10.3.1.4 Lab—Finalize Windows Installation    245



    Chapter 11    Windows Configuration  247



        Windows Desktop and File Explorer 248



        Configure Windows with Control Panels    255



        System Administration  266



        Command-Line Tools  273



        Windows Networking   276



        Common Preventive Maintenance Techniques for Operating Systems  282



        Basic Troubleshooting Process for Windows Operating Systems    283



        Labs and Activities   287 Command Reference   287



        11.1.2.10 Lab—Configure the Windows Desktop   289



        11.1.3.4 Lab—Work with Task Manager    292



        11.1.4.11 Lab—Working with File Explorer    296



        11.2.1.5 Lab—Explore Control Panel Categories   300



        11.2.2.3 Lab—User Accounts    303



        11.2.3.5 Lab—Configure Browser Settings    306



        11.2.6.2 Lab—Use Device Manager    310



        11.2.7.4 Lab—Region and Language Options    312



        11.3.1.11 Lab—Monitor and Manage System Resources   316



        11.3.2.7Lab—System Utilities    321



        11.3.2.8Lab—Manage System Files    325



        11.3.3.8 Lab—Hard Drive Maintenance    328



        11.3.4.6 Lab—Install Third-Party Software    330



        11.4.1.5 Lab—Work in the Windows Command Shell    332



        11.4.2.7 Lab—File System Commands    335



        11.4.3.2 Lab—Disk CLI Commands    342



        11.4.4.2 Lab—Task and System CLI Commands    350



        11.4.5.3 Lab—Other Useful Commands    354



        11.5.1.6 Lab—Network Drive Mapping    359



        Introduction 359



        11.5.2.4 Lab—Share Resources 361



        11.5.4.2 Lab—Connect and Test the Wireless Connection   364



        11.5.5.3 Packet Tracer—Using Telnet and SSH   368



        11.5.6.2 Lab—Windows Remote Desktop and Assistance    370



        11.6.1.2 Lab—Manage the Startup Folder    375



        11.6.1.5 Lab—Schedule a Task Using the GUI and the Command Line   378



        11.6.2.4 Lab—System Restore and Hard Drive Backup   381



        11.7.3.2 Lab—Troubleshoot Operating System Problems  388



    Chapter 12    Mobile, Linux, and macOS Operating Systems    391



        Mobile Operating Systems   392



        Methods for Securing Mobile Devices    394



        Linux and macOS Operating Systems  395



        Labs and Activities   401 Command Reference   401



        12.1.2.2 Lab—Working with Android    402



        12.1.3.2 Lab—Working with iOS   414



        12.1.4.4 Lab—Mobile Device Features    421



        12.2.1.2 Lab—Passcode Locks 425



        12.4.2.4 Lab—Troubleshoot Mobile Devices    434



    Chapter 13    Security  437



        Security Threats   438



        Security Procedures   444



        Securing Windows Workstations  446



        Wireless Security   450



        Basic Troubleshooting Process for Security  452



        Labs and Activities   454 Command Reference   454



        13.2.3.7 Lab—BitLocker and BitLocker To Go    455 Introduction   455



        13.3.2.5 Lab—Configure Windows Local Security Policy  458



        13.3.3.6 Lab—Configure Users and Groups in Windows  462



        13.3.4.6 Lab—Configure Windows Firewall    469



        13.4.1.10 Packet Tracer—Configure Wireless Security   473



        13.5.2.2 Lab—Document Customer Information in a Work Order   475



    Chapter 14    The IT Professional   477



        Communication Skills and the IT Professional    478



        Operational Procedures  482



        Ethical and Legal Considerations    483



        Call Center Technicians  486



        Labs and Activities   490 Command Reference   490



        14.1.1.2 Lab—Technician Resources    491



        14.3.1.5 Lab—Investigate Breaches of PII, PHI, PCI   492



        14.4.1.4Lab—Remote Technician—Repair Boot Problem    494



        Student Technician Sheet   494



        14.4.1.5Lab—Remote Technician—Fix an Operating System Problem    496



        Student Technician Sheet   496



        14.4.1.6Lab—Remote Technician—Fix a Network Problem  498



        Student Technician Sheet   498



        14.4.1.7Lab—Remote Technician—Fix a Security Problem    500



        Student Technician Sheet   500



        14.4.2.7 Lab—Write Basic Scripts in Windows and Linux  502