Joshi, D: Managing Service Operations Strategies, Innovations and Sustainable Technologies
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- Englisch ausgewählt
Fr. 78.90
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
03.09.1998
Verlag
Kogan PageSeitenzahl
288
Maße (L/B/H)
23.4/15.6/2.3 cm
Gewicht
469 g
Sprache
Englisch
ISBN
978-0-7494-8458-3
Managing Service Operations is based on research conducted by the three authors as well as a team of contributors. Its main focus is on operations and supply chain in the service industry and the Industry 4.0 environment. It presents a balanced account of academic and practitioner perspectives. This essential guide includes chapter summaries, key learning points, boxed case studies and suggestions for further reading at the end of each chapter.
Managing Service Operations focuses on rapid transformations in service design, operations and supply chain organizational activities. It examines the new operational goals required, including lean, agile, digitized and automated activities. The book presents theory, research and practical case studies on: key management support technologies for service oriented economy; effective service network strategies, routines, and methodologies to integrate physical, information, and financial flows; innovative approaches for managing downstream operational processes. Online supporting resources include exercises and sample exam questions, PowerPoints of lesson plans.
Managing Service Operations focuses on rapid transformations in service design, operations and supply chain organizational activities. It examines the new operational goals required, including lean, agile, digitized and automated activities. The book presents theory, research and practical case studies on: key management support technologies for service oriented economy; effective service network strategies, routines, and methodologies to integrate physical, information, and financial flows; innovative approaches for managing downstream operational processes. Online supporting resources include exercises and sample exam questions, PowerPoints of lesson plans.
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