Introduction
Section One: Organizational Leadership and Management
1. Overview of Online Learning and an (Un)official History
John Vivolo
2. Preparing the Path: Building an Online Learning Unit for Next-Generation Learners
John Vivolo
3. Leading and Finding the Way: Leadership and Finances in Online Learning
Marlene Leekang
4. Keeping the Machine and Culture in Sync: Creative Management of Technology-Enhanced Teams
Marlene Leekang
Section Two: Challenges and Opportunities for Learners
5. Supporting the Online Student: From Suspect to Graduate (Alumni)
Lisa Ann Bellantuono
6. Seeing the World: Introduction to International Online Learners
Jennifer Lauren
7. Overcoming Faculty Resistance to Teaching Online
Robert Ubell
8. A Voice in the Wilderness: Overcoming Isolation in Online Learning
John Vivolo
Section Three: Course Design and Development
9. Building the Scene: Storyboarding and Course Design for Interactive and Engaging Learning
John Vivolo
10. The Windows to the Soul: User Experience Design for Online Learners
Patrice Torcivia Prusko
11. Lights, Camera, Online: Building an Online Learning Studio to Support Next-Generation Course Development
Earl Co
12. Engineers Welcome: Designing and Teaching STEM Online
Catheryn Reardon
Section Four: Ongoing Improvements
13. Pocket Data Analytics: An Instruction to Practical Applications of Course Analytics in Online Learning
John Vivolo
14. Understanding and Ensuring Quality: Designing Assessments and Evaluations for Online Learning
Elisabeth Gabriel Stucklen
Epilogue: Days of Future Past: Where Do We Go From Here?