Part I: Digital Technology Advancements, Digital Disruption, and Digital Business Transformation
1. Introduction and Need for This Book
2. IT, Information Systems, Strategic Information Systems and Digital Technologies
3. Digital Technology Advancements and Digital Disruption: Game Changing Opportunities and Existential Threats
4. Digital Business, the Digital Business Imperative, and Digital Business Transformation
Part II: Digital Disruption and Digital Transformation in the Hospitality and Leisure Industry
5. Digital Disruption and Digital Transformation in the Hospitality and Leisure Industry
6. Impact of Digital Disruption and Digital Transformation on Hospitality and Leisure Managers
Part III: Leveraging Digital Technologies to Thrive in the Digital Era: Roles of Hospitality and Leisure Managers
7. Role of Hospitality and Leisure Managers in Digital Business Strategy, Digital Innovation, Digital Learning, Adaptability and Agility
8. Role of Hospitality and Leisure Managers in Digital Customer Engagement, Digital Stakeholder Engagement, and Digital Customer Experience
9. Role of Hospitality and Leisure Managers in Enterprise Architecture Management, Technology Sourcing, Data Management and Data Analytics
10. Role of Hospitality and Leisure Managers in Cyber Security, Information Privacy, and Digital Ethics
11. Role of Hospitality and Leisure Managers in Digital Leadership, Accelerated Change and Transformation, Digital Risk Management, and Digital Governance
Part IV: Keeping Up with Digital Technology Advancements
12. Keeping up with Digital Technology Advancements
Part V: Digital Technologies Deep Dive
13. Data, Data Management, Data Analytics and Data Science Technologies
14. Internet of Things (IoT) Technologies
15. Artificial Intelligence (AI) Technologies
16. Video Analytics, Computer Vision, and Virtual Reality Technologies
17. Robotics, Drones, 3D and 4D Printing Technologies
18. Network and Connectivity Technologies
19. Blockchain and Other Distributed Ledger Technologies