Preface
List of Figures
List of Tables
Instructor Resources
PART 1: LEARNING HOW TO MANAGE THE HEALTHCARE ORGANIZATION
1.1 Management Functions
1.2 Forecasting
1.3 Planning
1.4 Organizing
1.5 Staffing
1.6 Directing
1.7 Comparing and Controlling Quality
1.8 Innovating
1.9 Marketing the Long-Term Care Facility
PART 2: UNDERSTANDING THE DEPARTMENTS AND MANAGING HUMAN RESOURCES
2.1 Organization of the Nursing Facility and its Staff
2.2 Identifying Human Resources Function
2.3 Planning Employment Needs: Writing Job Descriptions
2.4 Forecasting Future Employment Needs
2.5 Recruiting Employees
2.6 Hiring Staff
2.7 Training Staff
2.8 Retaining Employees
2.9 Evaluating Employees
2.10 Paying Employees
2.11 Disciplining Employees
PART 3: LEARNING TO MANAGE THE ORGANIZATION'S FINANCES
3.1 The Administrator's Role as Financial Manager
3.2 Generally Accepted Accounting Principles
3.3 Two Approaches to Accounting: Cash Accounting and Accrual Accounting
3.4 The Two Main Steps in the Accounting Process: Recording Transactions and Preparing Financial Statements
3.5 Putting Financial Statements to Work: Working Capital, Ratio Analysis, and Vertical Analysis
3.6 Additional Accounting Procedures That Help the Administrator Maintain Control Over the Facility
3.7 The Concept of Depreciation
3.8 Using "Costs" in Managerial Decisions
3.9 Budgets and Budgeting
3.10 Finance: The Broader Context
PART 4: LEARNING THE CONTINUUM OF LONG-TERM CARE
4.1 Origins, Overview, and Current Profile of the Nursing Facility Industry
4.2 The Social Security Act: Medicare and Medicaid
4.3 Older Americans Act
4.4 Labor and Management: Laws and Regulations
4.5 Workplace Safety: The Occupational Safety and Health Act
4.6 Fire Safety: The Life Safety Code
4.7 Americans with Disabilities Act Accessibility Guidelines for Facilities
4.8 Voluntary Operating Standards: The Joint Commission
4.9 The Affordable Care Act
4.10 The Elder Justice Act
4.11 Patient Driven Payment Model
4.12 Value-Based Care and Pay for Performance
PART 5: BUILDING YOUR RESIDENT CARE SKILLS
5.1 Aging Process
5.2 Medical and Related Terms
5.3 The Aging Process as It Relates to Diseases Common to the Nursing Facility Population
PART 6: PUTTING THE SYSTEMS TOGETHER
6.1 Setting Policies for the Facility
6.2 Developing a Person-Centered Care Plan
6.3 The Quality Indicators Survey: The Regulatory Survey and Inspection Process and Plan of Correction
6.4 The Report Card
6.5 Getting Reimbursed for Care Given
6.6 A Glance at the Horizon
6.7 Summary Observations From a Career of Nursing Facility Administration
Web Resources
Index of NAB Domains
Index
