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Produktbild: The Rules of People: A personal code for getting the best from everyone

The Rules of People: A personal code for getting the best from everyone A personal code for getting the best from everyone

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

25.10.2022

Verlag

Pearson Education Limited

Seitenzahl

264

Maße (L/B/H)

2.2/13.5/21.6 cm

Gewicht

320 g

Auflage

2

Sprache

Englisch

ISBN

978-1-292-44114-6

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

25.10.2022

Verlag

Pearson Education Limited

Seitenzahl

264

Maße (L/B/H)

2.2/13.5/21.6 cm

Gewicht

320 g

Auflage

2

Sprache

Englisch

ISBN

978-1-292-44114-6

Herstelleradresse


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  • Produktbild: The Rules of People: A personal code for getting the best from everyone
  • Understanding people  



    1 Understanding helps  

    2 No one has to be like you  

    3 People hear what they want to hear 

    4 People believe what they want to believe  

    5 Your attitude influences their response  

    6 Remember your first impression  

    7 People are tribal  

    8 Everyone wants to feel valued  

    9 They only tease you if they like you  

    10 but banter isn't teasing  

    11 Everyone else is insecure too  

    12 Spots don't change  

    13 Behaviour isn't character  

    14 Other people's relationships are a mystery  

    15 Big words are there to impress you  

    16 Confrontation can be scary  

    17 People feel nervous because they care  

    18 Angry people are sad people  

    19 Crying isn't always sad  

    20 Some people just don't think  

    21 Square pegs don't fit in round holes  

    22 Wild and wacky isn't always fun  

    23 It's hard being 13  

    24 They'll shout if you do  

    25 Responsibility creates independence  

    26 Teenagers hate you because they love you  

    27 Talking is what matters  

    28 Listening is what matters  

    29 No one likes saying sorry  

    30 The world is full of rebels  

    31 Some weirdos are great people  

     

    Helping people    

    32 Put your oxygen mask on first  

    33 Get in the swamp  

    34 It's OK just to feel  

    35 Listen, don't solve  

    36 Know your limitations  

    37 It's not a competition  

    38 Never give advice  

    39 Accept their decision  

    40 Give them control  

    41 Get them to think for themselves  

    42 Learn to be psychic  

    43 Listen to what they don't say  

    44 People who can't find an answer may not want one  

    45 Don't tell people to move on  

    46 Loneliness is a state of mind  

    47 Give them privacy  

    48 All interactions are positive or negative  

    49 Not everyone wants help  

     

    Getting them on your side  

    50 Loyalty runs both ways  

    51 Remember the details  

    52 Flattery should never be empty  

    53 Praise effectively  

    54 Keep your praise in proportion  

    55 People want to be liked  

    56 Earn their respect  

    57 Have a sense of humour  

    58 Don't be scared to admit your mistakes  

    59 Be tolerant  

    60 Make individual relationships  

    61 Turn the best side to the front  

    62 People generally agree with themselves  

    63 Credit people with your own ideas  

    64 Don't tell them they're wrong (even if they are)  

    65 Get them to collaborate  

    66 Be human  

    67 Share  

    68 Say thank you properly  

    69 Get under their skin  

    70 Criticise constructively  

    71 Agree without agreeing  

    72 Let them win  

    73 Make it three-dimensional  

    74 Give and take  

    75 Know what you both want  

    76 Get all their cards on the table  

    77 Give them a get-out  

    78 Never be scared  

    79 Don't get caught on the hop  





    Difficult people  

    80 There's only one person you can change  

    81 It's scary being controlled  

    82 If they feel small, they'll big themselves up  

    83 Shouty people want to be heard  

    84 Negative people can't half be useful  

    85 Control freaks know they're right  

    86 Blackmailers want to control you  

    87 Insecurity can cause mistrust  

    88 Prejudice comes from ignorance  

    89 Martyrs crave recognition  

    90 Sensitive people can't toughen up  

    91 People will listen if it's in their interest  

    92 Passive-aggressive people fear conflict  

    93 Patronising can be accidental  

    94 You can't beat a true narcissist  

    95 Moaners don't want to change  

    96 Competitive complainers don't just need a whinge  

    97 Secrets are full of power  

    98 Some people just can't lose  

    99 Manipulation is more than just persuasion  

    100 Busy people are less trouble