Beschreibung
Produktdetails
Einband
Gebundene Ausgabe
Erscheinungsdatum
15.09.2026
Verlag
Advantage MediaSeitenzahl
248
Gewicht
437 g
Sprache
Englisch
EAN
9798887508177
The Framework That Transforms MSPs Into Indispensable Partners
Technology service providers know how to keep systems running. But technical excellence alone no longer guarantees client loyalty or sustainable growth. When every provider offers similar tools and response times, clients default to price comparisons. The result is a race-to-the-bottom pricing dynamic that threatens profitability and limits potential.
MSP to MVP provides the missing methodology. Author Chris Day draws on more than twenty years of experience building and scaling technology service businesses to introduce the Six Disciplines of Customer Success, a practical operating system for managing and growing long-term client relationships.
Inside, you will learn how to:
- Understand what clients need at different stages of their business journey
- Measure relationship health before small issues become big problems
- Deliver value that resonates with business leaders
- Build repeatable processes that drive retention and growth
Whether you lead a growing service business or manage client relationships daily, this book equips you with actionable insights to build unbreakable partnerships and achieve sustainable growth.
Noch keine Bewertungen vorhanden
Verfassen Sie die erste Bewertung zu diesem Artikel
Helfen Sie anderen Kundinnen und Kunden durch Ihre Meinung.