I: Diagnosing conflict (types, sources, dynamics) - II: Influences situations, identities, strategies) - III: Context (culture, structure, institutions and traditions) - IV: Intervening in Conflict (negotiation, mediation and arbitration, problem-solving, facilitation and consultation, informal third party roles, systemic transformation, looking ahead Introduction, Editors 1. Nexus of Theory, Practice and Research, Editors Part I: Diagnosing Conflict Introduction, Editors 2. Types, Dennis Sandole 3. Sources, Rich Rubenstein 4. Dynamics, Tamra Pearson d'Estree Part II: Influences Introduction, Editors 5. Situations, Dan Druckman 6. Identities, Peter Black 7. Strategies, Frank Blechman Part III: Context Introduction, Editors 8. Culture, Kevin Avruch 9. Structure, HoWon Jeong 10. Institutions and Traditions, Rich Rubenstein Part IV: Intervening in Conflict Introduction Editors 11. Negotiation, Daniel Druckman 12. Mediation and Arbitration, Sandra Cheldelin 13. Problem-Solving, Chris Mitchell 14. Facilitation and Consultation, Sandra Cheldelin and Terrence Lyons 15. Informal Third Party Roles, Jannie Botes 16. Systemic Transformation, Jannie Botes 17. Looking Ahead, Editors