Consumer-Centric Healthcare: Opportunities and Challenges for Providers
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Sprache:Englisch
Fr. 82.90
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Produktdetails
Format
ePUB
Kopierschutz
Ja
Family Sharing
Ja
Text-to-Speech
Ja
Erscheinungsdatum
30.10.2010
Verlag
Ache LearnSeitenzahl
(Printausgabe)
Dateigröße
1433 KB
Sprache
Englisch
EAN
9781567934304
Patients are not passive recipients of care. They are active customers. And successful healthcare providers understand that the customer is king.
Consumer-Centric Healthcare: Opportunities and Challenges for Providers is an easy-to-follow blueprint for understanding and adapting to consumerism. Each chapter explores key trends and outlines the implications for your organization. The authors focus on growth opportunities and provide the resources you need to start implementing change.
The book is filled with practical strategies, examples from leading organizations, tips and insights, web links, and suggestions for further reading.
Topics explored include:
Patients'' desires and expectationsProvider transparencyThe role of information technologyPersonal health recordsConsumer-directed health plansConvenience care and boutique medicineTelemedicineGlobal and regional medical tourismThe impact of social mediaDirect marketing to consumers
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