Preface to First Edition
Preface to Second Edition
1. Introduction: Focus Group History, History, Theory and Practice
Border Crossing: The Behavioral Science Origins of Focus Groups
Focus Group Theory
Purpose of the Book
Plan of the Book
Conclusion
Review Questions
2. Group Dynamics and Focus Group Research
Influences of Intrapersonal Factors and Individual Differences
Interpersonal Influences
Environmental Influences
Conclusion
Review Questions
3. Focus Groups and the Research Toolbox
Focus Group Basics: Structure, Process, and Data
Uses of Focus Groups: Applications, Advantages, and Limitations
Steps in the Design and Use of Focus Groups
Conclusion
Review Questions
4. Recruiting Focus Group Participant and Designing the Interview Guide
Establishing the Research Agenda
Recruiting Participants
Developing the Interview Guide
Issues and Trends for the Future
Coclusion
Review Questions
5. The Focus Group Moderator
Leadership and Group Dynamics
Interviewing Styles and Tactics
Moderator Selection
Moderator Preparation
Moderator Bias in Focus Group Interviews
Conclusion
Review Questions
6. Conducting the Focus Group
The Physical Arrangement of the Group
Interviewing Style
Discussion Aids
Intimacy
Observers and Rcordings
Beginning the Interview
Ensuring Participation
Time Management
Probing
Problems
Special Issues
Conclusion
Review Questions
7. Analyzing Focus Group Data
How Much Analysis?
Transcribing the Interview
Qualitative Analytic Approaches
Quantitative Analysis
Computer-Assisted Content Analysis
Conclusion
Review Questions
8. Focus Group in Practice
Bush, Kerry, and Focus Groups
Television Ads the Public Will Never See
Impulsive Consumers, Shoplifters, and Focus Groups
A Representative Focus Group Report: Buying a New Car
New Car Purchasing Experiences: A Sample Report
Conclusion
Review Questions
9. Other Group Methods
The Nominal Group Technique
The Delphi Technique
Brainstorming and Synectics
Leaderless Discussion Groups
Conclusion
Review Questions
10. Conclusion
References
Index
About the Authors